At Denim & Lace Boutique, our biggest goal is to well serve our customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it. If you think that you've received a defective item, Contact our customer service within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please Contact our customer service as soon as possible so we can get that corrected for you!
Here is a simple run-down of the rules and procedures for returns:
- Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
- All returns must be received within 30 days* of the date that we ship out your order.
- Returned items must remain un-washed and unworn. Tags must remain on the items.
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow 5-7 business days to process your return once it is received at our store.
- Contact us for any questions with your returns.